- Newgate Sunoco
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We are highly recommended by verified reviews
Newgate Sunoco
703-631-0689
14124 Lee HWY
Centreville, VA 20120 38.8389804 -77.4341897
http://newgatesunoco.mechanicnet.com/
703-631-0689
14124 Lee HWY
Centreville, VA 20120 38.8389804 -77.4341897
http://newgatesunoco.mechanicnet.com/
4.92/5.00 average rating
168 reviews
168 reviews
[ Write a Review ]
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| Did great. Fast and efficient safety inspection. |
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| Only reason I did not give a 5 was my recent experience where I chose Newgate over my Kia dealer as the option for a synthetic oil change and tire rotation. I called to confirm what you would charge vs the dealer's cost of $67. + tax. You gave me a hard quote of $70. +tax. Upon completion of service, my invoice was for a total of $81.21. I also noticed the mileage total for when work was done was off by 100 miles on the invoice. I paid and left but then felt I had to call back to express my disappointment. I was told that it would be "made up to me" the next time I had the service done. I had used Newgate Sunoco for years prior to using the dealer while my car was under warranty. It's no longer under warranty and I have come back for various services. Never had these issues before. Please don't cause me to lose faith in your practices. |
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| Had the brakes replaced on my truck. Good work for a fair price. We?ve been taking our family vehicles here for years. |
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| Very unprofessional. When I call to check if my car is ready they gave me different price but when we went to pick it up price was doubled WITHOUT REASONABLE EXPECTATIONS NO ONE WAS AVAILABLE TO ANSWER QUESTIONS. Overall very unsatisfied |
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| While the staff was courteous and kept the place clean, my visit was still negative unfortunately. I brought my car in due to the failure of my brakes. 3 days into repairs I was told that even though I had committed to $1300+ in repairs that: 1) the ABS system needed to be replaced still. 2) that the break lines still could not be flushed properly because of this. I ended up taking my car to a dealership as the ABS was still under warranty. It was discovered that: 1) The ABS was 100 % functional, they showed me the diagnostics running normally. 2) that instead of installing a right front caliper as itmeized, Sunoco installed a left front caliper. 3) between the improper caliper and replacement of the master cylinder, the break lines were cross threaded, and therefore leaked. It took me over $1600 at the dealership to fix the original problem plus the additional problems caused by Newgate Sunoco, all together $3,000 between both places. The Sunoco team was polite, and kept the place very clean, but with regard to what I needed from them, they did not provide, and ended up costing me a lot of time, stress, and extra money unfortunately. |
